Your feedback is important to us.

Call us for help and support +1 800 748 9438

 
Explain the difference in full leather and leather match.

Some manufacturers mislead consumers by claiming to sell a leather chair. A chair that is full leather, is completely covered with leather. A leather match chair has leather anywhere the body touches, but the remaining parts are covered by a vinyl that matches the leather. The leather match chairs are at a much lower price than the full leather.

What makes the Med-Lift chair frame so strong?
Med-Lift uses uses solid Oak for their frames. Every joint is glued and stapled. Our seat and back frame is a one-piece C&C Routed design. Our Uni-Contruction seat/back assembly is the strongest available in any lift chair.

Our frame was recently tested by the independent furniture testing division at Mississippi State University and declared "unbreakable" by all their testing standards. This new Uni-Construction is like none other in the industry.
How long should I expect my new Med-Lift chair to last?

We receive correspondence from customers regularly, letting us know how happy they've been with their Med-Lift lift chair. Most of these are from customers who have had their chairs for more than five years, some even as far back as 1990, when we started in business.

To answer the question, with proper care, your Med-Lift product is designed to give years of service, even far past the warranty period.

What is the difference between AC & DC Motors?

For many years all lift chairs used AC motors, which were 120 Volt motors, with 120 volt hand contorls, now a large number of lift chairs have the DC motor(low Volt) where the chair is plugged in to a 120 volt power outlet, there is a transformer between the plug and the motor which reduces the voltage in the chair to 24 volts. There is a difference of opinions as to which motor is stronger or lasts longer. From our experience, there is no noticeable difference. The main difference is the DC(low volt) is much quiter.

What is battery backup?

Battery back is on most DC low volt motors. It consists of usually 2, 9 volt batteries sometimes located on the motor, but most times in the transformer. These batteries will bring the chair out of the reclined position in case of a power outage. The negative is, after using the batteries one time, or at least once a year, the batteries must be replaced. In our observations, most people forget to replace the batteries and the next time they need to use them, they will not work.

Our suggestion is to purchase the rechargeable battery backup option with your low volt motor. This way you never have to change batteries, and the backup will not only get you from the reclined position, but will work the lift position also, for several cycles, not just one. Note: battery backup does not work with most chairs with heat & vibrator systems.

What is the difference between vibrator and massage?
Most manufacturers, including Med-Lift have offered vibrators & heat options on their chairs. Some people call these small vibrators a massage systems. To be labeled massage, the action has to be more intense. The Ultra Ezz III massage system offered by Med-Lift is a true massage system. Ultra Ezz III is an all direction massage system with varing degrees of intensity controlled by the user. Nothing on the market compares to the Ultra Ezz III massage system.
Are Chair sizes important?
It is very important that the lift chair fits the individual. If the lift chair is too large, then a shorter persons feet will not be on the floor when the chair is in the full lift position which makes it difficult for the person to get out of the chair. It is important that seat height from the floor, the seat depth, and the seat width be matched to the person using the chair. One size does not fit all!

Send us a message.