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Warranty & Repair

Med-Lift takes pride in being #1 in customer service and we want to do whatever it takes to keep our customers happy.

If you have a warranty or repair issue feel free to contact us.

You may reach us through the Contact Us area of our site or call us at (800) 748-9438 or fax us at (877) 748-7278.

Med-Lift Warranty information
The following warranty information applies to all Med-Lift lift chairs except for 11,35, and 36 series.
Med-Lift lift chairs carry a LIFETIME WARRANTY on the wooden main frame, steel lift mechanism and scissors hardware. The remainder of the chair, including the motor, hand control, foam and fabric is guaranteed for a period of four (4) years against manufacturer's defects.

11 Series, Models 1155 and 1153,1175, 1193 carries a complete two (2) year warranty against manufacturer's defects and workmanship. Lift mechanism warrantied lifetime. 325 lb. weight capacity

35 Series Model 3555, Heavy Duty - 500 lb capacity model, carries a Four (4) year complete warranty against manufacturer's defects and workmanship.

36 Series Model 3653, Extra Heavy Duty -600 lb capacity model, carries a two (2) year complete warranty against manufacturer's defects and workmanship.

All Sleep-Ezz Adjustable beds are covered with a LIFETIME warranty on the steel frame and a Five (5) year parts and labor warranty covering all electrcal parts and wooden mattress base.

Should any part malfunction or fail during the warranty period, Med-Lift will repair or replace said part. Med-Lift will also pay the labor to repair or replace the part, if work is performed by a Med-Lift certified warranty center or an authorized Med-Lift dealer, according to Med-Lift's service fee schedule. Med-Lift does not cover any trip or mileage fee charged by the dealer or warranty center.

If the item under warranty is required to be sent back to Med-Lift's factory, the retail purchaser will be responsible for any and all freight charges to and from Med-Lift's facility.